How Does Student Ambassador Work Benefit University Psychology Students? Careers Podcast Episode.

After last week’s podcast episode that focused on my disillusionment with clinical psychology over the unpaid work experience requirements, I wanted to focus on ways how psychology students can get paid work and build up skills for future job applications. I’ve been working as a student ambassador for my university’s Outreach and Widening Participation department for 6 years now and I’ve learnt so many skills, experiences and benefits that I’m able to write about in job applications. Also, all UK universities as far as I know have Outreach departments and need student ambassadors. Therefore, in this psychology podcast episode, you’ll learn how does student ambassador work benefit university psychology students, what skills can you gain as a student ambassador and how can being a student ambassador advance your psychology employability. If you enjoy learning about careers in psychology then this is a brilliant episode for you.

Today’s psychology podcast episode has been sponsored by Careers In Psychology: A Guide To Careers In Clinical Psychology, Business Psychology and More. A brilliant magazine containing two psychology books and five gripping psychology articles per issue for a bargain price. Available from all major eBook retailers and you can order the paperback and hardback copies from Amazon, your local bookstore and local library, if you request it. Also available as an AI-narrated audiobook from selected audiobook platforms and library systems. For example, Kobo,

Spotify, Barnes and Noble, Google Play, Overdrive, Baker and Taylor and Bibliotheca.

Note: as always nothing on this podcast is ever any sort of official advice and everything in this podcast episode is based on my personal experience over the past six years. Other people’s experiences might vary.

How Does Student Ambassador Work Benefit University Psychology Students?

The layout of today's episode is that I'm going to talk about a whole bunch of different benefits. I'm going to talk about the benefits themselves, why they're important from an employment perspective, some examples of how outreach work and widening participation work has helped me gain these skills, and then we'll apply these to psychology students, specifically. But first of all, I just want to mention what is outreach work and what is widening participation work.

So what my personal definition...which is a much nicer and less formal definition than given by outreach themselves is that student ambassadors, they work with children and young people aged between 12 up to 18 years old, and sometimes adults because we also work in further education colleges and a few other places, and we work with them to show that university is possible regardless of your background, your socio-economic status, whether you're disadvantaged because you're in receipt of free school meals and a whole bunch of different other facets. If you want to go to university, then you can. And, typically, student ambassadors work with schools that have a lower than national average of students that go on to university, so that's what our partner schools do, and I flat out love it.

So let's dive into some of the benefits.

The Benefit of Work Experience For Psychology Students

First of all, and I know this is a really mundane one, but it gives you work experience, and we all know that work experience is really valued by employees because as long as you have some sort of work experience then it's super valuable, and you're much more likely to be unemployed compared to if you've never worked a day in your life. And a lot of this is because of the different skills and the different transferable skills that you pick up, and I'm going to talk about that in the other sections of today's podcast episode, but work experience is super valuable.

So I've been working outreach for six years now, which I still think is actually quite amazing, and I flat out loved every minute of it. Of course, there were challenges. What job doesn't have challenges? And there are some days I'm like, "Wow, that was a hard day." But outreach is super supportive. My other ambassadors, they're really supportive. And to be honest, the really funny thing is that I remember in my grandma's eulogy what she said about grandchildren, and I think there were parallels here, to be honest.

So she said, "The great thing about grandchildren is that you can give them back at the end of the day," and to be honest, I feel the exact same way about school students at times. Some students are amazing, they're wonderful, and you absolutely love working with them because they're passionate, they're engaged. Other students, you are very happy that you don't have to see. Thankfully, that is so rare, and then 99% of students are absolutely brilliant. But there are some groups you're just like, "Wow, I'm really glad I don't have to see them again."

But work experience is really valuable, mainly because of the other benefits that I'm going to talk about in a moment. If we quickly apply this to psychology students, the reason why work experience is important for psychology students is we all know how competitive the job market is when it comes to psychology. So we all know that after you've done your studying, once you've got your master's, your undergrad, or whatever qualification that you're currently on, after that, you need to start getting mental health work experience. So the very fact that you've got some work experience from student ambassador work is already going to make it a little bit easier.

Of course, as I spoke about in last week's podcast episode, it's still going to be so difficult to be able to get a mental-health-related job, let alone an assistant psychologist job. But if you've got some working experience at all, then that opens the door slightly, and that really makes a massive difference compared to other psychology students who have never worked a day in their life. That's one way how outreach work can be seriously beneficial.

Outreach Work's Fun and You Get to Do Lots of Different Things.

Personally, this is my main benefit of outreach work, and this is why I love being a student ambassador, because it is so much fun, and you get to do so many different amazing things that you would never get to do normally. As all of you know, I'm a psychology student. Chances are, you are too, if you're listening to this podcast episode. Normally, I would never have to get involved in that conservation work, a woodland walk, teaching students about liquid nitrogen, even dipping rubber into liquid nitrogen.

Or one of my favorite was you drop a cucumber that's still in a plastic wrapping into a tub of liquid nitrogen and it pops, because the water makes it expand. That was amazing fun. I loved that day. Plus, you also don't get to present assembly talks or help students during reading interventions. One of my favorite things was the forensic science day I did last year. That was amazing fun because I got to do fingerprinting. I got to do blood tests. I even got to get dressed up in the little white crime-scene-tech suits, and then what we did was we helped assess a crime scene. That was amazing fun, but if I wasn't a student ambassador, I wouldn't be able to do any of that, which I think is a massive shame because this work is just amazing, I love it. And I've been able to give speeches, presentations. I've also been able to develop my own psychology content. So if I was just a psychology student, I wouldn't be able to do any of that.

So why is that important to aspiring psychologists? How could the chance to do lots of different things impact my employability in the future? To be honest, well, having fun is really important life experience. And I think that it's definitely made my university experience a lot richer, a lot thicker, and enjoyable, and because I've done so many different things with outreach, there are a few benefits. So, firstly, it gives me a lot more work experiences to draw on in activities, and I've done that quite a few times.

Therefore, I can talk about these experiences in my cover letters, personal statements, and all these fun things have all really benefited me because each of these different situations teaches you different skills and you've got to handle these situations differently. So that can be really helpful in job applications.

Also the ability just to have fun, it helps protect you against burnout, fatigue, mental exhaustion, especially if you've got an intense degree. So not a lot of people understand this when I talk about it, but to be honest, outreach is my escape. Outreach is so much fun, and that's why I keep doing it time and time again because it just gives me a break when my degree is really a busy.

I really do recommend it for that.

Overall, student ambassador work can be a protective factor against mental exhaustion and fatigue, and it gives you lots of different things to talk about on job applications.

Meet New People and Make New Friends

This is definitely the second major benefit of being a student ambassador and doing outreach work. Because, to be honest, my whole reason why I do outreach is to make friends, to meet new people, and do lots of different things. I've met so many different people all through outreach. I've met different ambassadors, different members of our staff, and all of them do completely different things to do with me. But I've got really good relationships, really good connections. Like some ambassadors, who I was doing summer core with, which is a four-week period of doing outreach work every single day for four weeks, we're doing a barbecue on the 1st of August because we're friends. We want to hang out. We want to be social with each other.

Some of them, I'm really good friends with now. All of them I have really good conversations with them. We talk about our lives. We're social, and all of them I never would have met if I had only been a psychology student, because none of them study psychology, which I think is just a really good reminder that university is about meeting new people. And if you're not as social as me I'm an introvert, I do have a bit of social anxiety especially when my mental health is really bad, because of my rape, but outreach gave me a structured, calm, and relaxed way to meet new people.

As a result, yes, we're there to do a job, yes, we're there to support students and inspire them and show them that university is possible, but the social side is really beneficial too.

Focusing on employability, the ability to meet new people, work with people that you never met before, it's really valued by employers. And constantly on person specifications or job applications, I see that that is a requirement.

Which actually leads me on to my next one, which is:

Communication, Teamwork, Friendliness and Rapport

Being a student ambassador really helps you with all of them, because if we can continue in the current vein when you meet new people and to make new friends, you will need to communicate clearly, you will need to work as a team, you will need to be friendly, and you need to be able to quickly build a rapport with your other ambassadors and the staff members just so you can ensure that the day runs smoothly. You can build relationships with your students just so they're having a nice time, and that they feel comfortable around you so they can ask questions about university life and whatever they want. To be honest, that's really important.

And when I started outreach six years ago, I was not good at communication. I wasn't really good at teamwork. I was definitely friendly. My rapport building skills have also dramatically improved over the past six years, and largely, that just comes down to me practicing. Practicing talking to other ambassadors. Me practicing talking to a whole bunch of different students, all of that just comes through practice. And if I was only a psychology student and if I didn't do student ambassador work, I definitely wouldn't be that good at communication, I would not be good at teamwork. Because I don't really interact with many people on my course, and that's definitely a me-thing.

And I've just not been able to strike up that many great conversations or that many great connections with psychology students. So there's been a few brilliant exceptions, and I flat out love those people. But for me, interacting with psychology students is quite difficult. So outreach has given me another great way to meet new people and practice communication, teamwork, and other skills.

As a result, just to very quickly wrap up this point about employability. All of these key skills that you learn by being a student ambassador is really important in terms of employability because all employers want you to be a good communicator, a good team worker, friendly, and build rapport. Because when it comes to mental health work, we need to be friendly, and we need to quickly be able to build rapport with our future clients and anyone who we're supporting with their mental health.

Just something to think about.

Interact With People from Different Cultures

This is a quicker point that I want to make based on a University College London job application that I applied for recently. Because part of the person specification was that they wanted you to be able to interact with people from different cultures. So this was an important one, and one that I found really easy because a lot of the schools that we work with, because they're from disadvantaged poor areas, the majority of the students who we work and we interact with come from ethnic minorities. As well as a lot of the different ambassadors because at university you get to meet people from different cultures, different races, different countries. And people with different backgrounds and experiences as you, you really do get to listen to other people, talk about their culture, why they believe or why they act the way that they do.

In addition, sometimes you do need to have those conversations because sometimes, I think, that ambassadors have acted in ways how I wouldn't act and/or they would approach a life situation not how I would have. But if you listen to them, then it makes complete sense given their life situation, their past, their culture, and their personal experiences. So it teaches you those skills like empathy, listening, and other employment skills, so when it comes to cultural intelligence.

As a result, student ambassador work is really important, and this is something else that you can talk about in job applications when it comes to applying for mental health roles.

Work With a Wide Range of Populations

As aspiring psychologists, we know that we really need to work with a wide range of different clinical populations. For example, we need to work with children and younger people, working-age adults, people with learning difficulties, and older adults. So those are the main four clinical populations that you tend to work in clinical psychology. But there are also other populations too, and student ambassador work really helps you with that. Because my university recently got awarded the sanctuary award, which means that they're really supportive and helpful of asylum seekers.

So last year I worked with some asylum seekers, who came to the university because they really wanted to come here. They wanted to do their degrees, and they wanted to work. Now, asylum seekers are some of the loveliest people you will ever meet because they're very understanding, caring, and they're a really nice lot. And they have such a drive to want to study here, work, and pay tax. So those are some of the opportunities that you might be able to do as a student ambassador.

Also, I've managed to work with children and young people, obviously. I've also been able to work with students with autism, ADHD, other neuro-developmental conditions, and even some learning difficulties. That's all really helpful experience for me. As well as I've also been able to work with working-age adults at higher education colleges, colleges where people do access courses which helps them be able to go on to university. Therefore, outreach work is really valuable and it gives you access to a wide range of different populations, which you wouldn't be able to do if you were only a psychology student. Or you would have to do lots of unpaid work experience, which as I talked about in a moment, is not ideal. And I had a long rant about this in last week's podcast episode. So this is one of the reasons why student ambassador work is really useful and valuable.

Getting Involved in Research and Data Input

Another aspect of being an aspiring psychologist is that your research skills and your research experience definitely needs to be top notch, and you should always, you know, throw yourself in active research whenever you can. And being a student ambassador does actually offer some paid research experience opportunities. For example, one of those at my university is that you can be an evaluation ambassador and data input ambassador, which is really useful because it gives you experience of manually typing in data, which as much as you might not like that idea, quite an important role when it comes to being a psychology researcher.

Also, my research department at my university is doing a massive research project on reading interventions and their impact on disadvantaged children. So if I really wanted to enter this research project, I could quite easily email them, and say, "Hello, I really want to be a part of this research project. Can I be a part of the data analysis and the write-up team?" And they might say no, but they might say yes. So that might be a really good chance to be able to get involved in education research, and most importantly this is an intervention designed for young people. And whilst this is not a psychological intervention, an intervention is an intervention that you might be able to talk about in future work experience and future job applications. All experience is good experience at the end of the day. That’s something else that you might want to think about when it comes to being a student ambassador.

You Get to Work in Education

This was actually one of the most surprising benefits that I didn't think about until this year. Because I do not want to be a teacher. I do not want to be a teaching assistant. To be honest, for my long-term career, I'm not sure I want to work in education per se. But the brilliant thing about outreach work and being a student ambassador is that you do get to work in education in a very unique way. Because you're only seeing the students for one session at a time, you get to travel all over the Kent and Medway or whatever your local area is.

And the brilliant thing about this is that because you work in education it opens up a lot of psychology job opportunities.

So beforehand, I could only apply for the clinical psychology job roles that were not related to schools or education in any way, shape, or form. But because I've been a student ambassador for six years, meaning that I've worked in education for six years, means that I can apply for education roles. For example, because of my experience, I've been able to apply for an assistant educational psychologist, a trainee education mental health practitioner.

In the future, I can continue to apply for roles in schools and other education-based roles, which is going to be super useful.

Also, as part of the research assistant jobs that I’ve applied for. Some of them want experience in schools. But that's really good because I've actually got that experience. I've been able to talk about that in my applications. I guess what I'm trying to say, as we get towards the end of this podcast episode, is being actually an ambassador, working in outreach and widening participation really does open so many doors to you more than you might ever think is actually possible.

Lead Ambassador: Leadership, Organization and Time Management

One of my favorite roles in outreach is I absolutely love being a Lead Ambassador. To some extent, I'm better suited to being a Lead Ambassador than a supporting ambassador. One, because I love the money. I think the money's amazing.

However, I love, love, love organization, time management, managing people, managing sessions, and I love the organization side of it. Because when you're a Lead Ambassador, you're the link between your supporting ambassadors and the outreach member of staff, you need to manage the day, you need to manage timings, sessions, you need to address their problems.

Furthermore, to be honest, that is what I love. I flat out love the time management aspect and the organization aspect and just project management. Like, I could be an amazing manager in the future because that's what I love. It's what I thrive off. Put me in a situation where I've got to manage something, I am in my element. And it's amazing fun.

There are lots of different examples that I could give you about being a Lead Ambassador and solving problems, but I'm going to try and keep it relatively short. For example, when I was lead ambassador for the conservation week that happened the other week. The first day, which was the only day that I was Lead Ambassador for, was where I had to manage a situation. Because we were in a really narrow corridor, all of the rooms were in the same corridor. So when we transferred and when we swapped students between sessions, it was going to be quite a nightmare, and there was going to be a lot of chaos. So I managed it by moving certain rooms first, or by making certain groups standing certain areas etc.

It ran really smoothly.

And then because I'm such a versatile and adaptable ambassador, I was able to observe a session such as so I could be an outreach tutor the next day. So unless you were there, you might not be able to fully understand it or explain it. But these skills like leadership, organization, project management, and time management are super useful to aspiring psychologists. Because you need to show leadership both in terms of yourself, your clients, and maybe your team, at times, because if you're a mental health service is experiencing a difficulty, then you might need to step up, take leadership of the situation, and try and help the service solve this problem.

Also, organization, when you're a mental health worker or whenever you work in any mental health role, you're going to need to organize your caseload, your clients, your time. And that's where time management comes in because you need to manage your time between your clients and your paperwork, planning sessions, and everything else that someone in a mental health role has to do. And it is difficult enough without poor time management skills.

It's just something to think about for the future.

Outreach Tutor: Presenting, Teaching, Communication

To be honest, if you had asked me, even two months ago, whether I would enjoy being an outreach tutor, I would have said begrudgingly perhaps, but it was not my favorite thing. It really wasn’t. To stand in front of a class, presenting a session, talking, and making it come alive, that was not my thing. Because I would stutter, I would be nervous, and I was always a little anxious about what if a kid makes fun of my stuttering, what if I don't do well, what if outreach thinks that I'm a really bad presenter? And then they don't want me to present anymore, and so many other questions like that. These are all very normal experiences. And I remember sometimes, I would just get really nervous before presenting, but after I got the lesson plan, after I looked through the slides, I would be a lot more relaxed and I would just really enjoy it.

And because I've been doing so much outreach tutoring over the past few weeks, I really enjoy it. It's amazing. It's just so much fun to present sessions, make it come alive, just add your list of details about your personal life, about your degree, what you think about this session. For example, one of my favorite ones, or one of the ones I always remember... And this connects to the great thing about meeting new people and making new friends, because as you meet new people and you make new friends, you learn stuff about them, you learn about their past, their degree, how they're finding stuff, and other little tad bits of information, which you can add to your presentation. For example, I always remember during the year 8 housing challenge. This is when year 8 students, so 12 and 13-year-olds, they come out to the university, and what happens is that they design some brand new university accommodation for university students. It's an amazing day.

I had a tree house student village as one of my groups. That was amazing, and I flat out loved the ideas behind that group. It was just amazing fun, but there's a research session during that. I was talking about students preferring self-catered accommodation compared to a catered accommodation, and just to bring that section alive, I actually counted that above that point slightly. Because the whole point of that day is that they need to think about the student group that they're designing it for. So what I mentioned was that sometimes catered accommodation is brilliant especially if you've got chronic illness, or other needs which makes cooking and managing food very difficult for you. I mentioned for example my ex has chronic illness. They're bed bound, and they have chronic pain, though. And so sometimes they just can't cook, and them needing to go back to the shops, plan their meals, cook their meals, etc., can be a major stressor. But because they have catered accommodation, that's one less stressor that they have to think about. So it's just using those small tab bits and the small life experiences, which help you to bring your session and your content alive.

And, now, sure I stutter from time to time, but that's just me. But I love my job. I love outreach tutoring, and I make it quite performative. Well, I don't mean like dancing, jazz hands, and everything. I mean that I make it interesting, and that's why I can find presenting a little bit draining because, for me, it is quite performative. Because I want it to be engaging, I want to be more extroverted, so that's why I need to manage my energy levels more carefully. But it's flat out brilliant, and I love it.

The reason why I want to talk about this as an aspiring clinical psychologist is because on my job applications and person specifications, I constantly see that employers that want you to be good at communicating, good at presenting, good at writing about research ideas and communicating them to the public, policymakers, and your intended audience, which might not be other psychology people.

And this is what being an outreach tutor is really good for. Because you work with so many different age groups and so many different sessions, it really does make you think about, "Right, how do I need to present a session to 17 and 18-year-olds differently compared to how I would present a session to 12 and 13-year-olds?" Because, yeah, technically, there's only three years between them, but in reality it's a lot more, because of the development going on and where they are in their education journey. So some of them will be thinking about university, a lot of the 12 and 13-year-olds will not. Most of them will have no idea what university is. So it's about changing your vocabulary, changing your knowledge, and just changing how you present information.

Also, a really good experience that I had recently, as an outreach tutor, was that there was a visually impaired girl, who I was working with. So I needed to adapt my session, and I needed to adapt my presenting to suit her needs. So normally when my students are on a task, I play some background music. I play some "Demon Slayer Lo-fi," more for me than for them. But having some background music helps them to focus, and it's something that a lot of us outreach students have found as really critical to think about. So overall as a student ambassador, being an outreach tutor is really important and really helpful because it gives you a lot of our key skills that future employers are really crazy for.

Makes You Aware of Inequality and Barriers to Education

This is the penultimate point.

One reason why I love being an outreach ambassador is that I get to work with our students from different backgrounds, different types of disadvantage, and different types of barriers impact them in their life and their education. And that's very eye-opening. Because I come from a lower middle-class family in a very poor area. So, yes, I am aware of quite a lot of barriers already. But there are other barriers I'm not... But some barriers, I'm completely invisible to because they don't impact me. Such as, racism, certain forms discrimination, physical disabilities, having parents with mental health difficulties, etc.. As well as a whole bunch of other barriers, which I can't talk about publicly on the podcast. So there are lots of different barriers to education and in their daily lives, which continues the cycle of poverty.

And some of it is just heartbreaking, but that's why being a student ambassador is important. It's valuable. And this is why I'm so sad, to be honest, I'm going to be leaving this work in a few months' time. Because I won't be able to help these students anymore, I won't be able to inspire, educate these students in the same way. Therefore, I do want to do it in a different way. But because I'm not aware of the stark inequalities and the barriers that people face, as well as it makes me feel grateful for what I have. It makes me feel really privileged at times, but also it makes me want to help people. It makes me more compassionate, more knowledgeable just so I'm able to challenge people. I'm able to challenge society. When society turns round and says, "Well, if you're poor, and it's your fault, being poor is a choice," that's absolutely rubbish. And I hate it when people say that with an utter passion. But being a student ambassador helps to give you the experiences, the knowledge, to be able to counter that and to counter those silly ideas.

Money

I couldn't really do a psychology podcast episode and talk about working, as a student ambassador, without talking about money. This has been a major benefit of me being a student ambassador for the last few years. Especially during the final year of my part-time masters, when I've had rent to pay, when I found that my university was charging me £2,000 extra, because they charged me full-time rates my first term before I switched part-time, and it's only then that they would charge me part-time rates, which was a major issue for me because it meant that I'm £2,000 worst off. So without my outreach work and without doing lots of it and outreach having shockingly good pay that actually makes my mum quite jealous, I would not be able to afford my rent, my food, do my car, to live a little. I do not spend a lot of money, but outreach work has been a lifeline for me. And part of me does think that if I didn't have my outreach money or, to be honest, if I didn't have my outreach job, I would be a lot worse off, I would be very nervous about my financial situation.

Because postgraduate loans in the UK are horrific. They're really bad. They are not ideal in the slightest. And, yeah, I do not want to think about how stressed I've been over the past year about money issues and me just not having enough money to live, pay my bills, and eat. So that's been something I've had to think about quite a lot. But it's one of the reasons why I've been so grateful for outreach because I've been able to work a lot, I've been able to apply for a lot of work opportunities, and because I've networked and because so many members of staff know that I'm good, I'm able to get a lot of hours. Plus, I also drive, which is really beneficial in terms of getting work. It's just a good tool to think about. If you're concerned about money, definitely look at being a student ambassador because, in my experience, it can be really well paid.

Careers In Psychology Conclusion

Therefore, to wrap up this psychology podcast episode, and because this is definitely a longer one than normal, I just want to quickly run through the benefits again of being a student ambassador and undertaking outreach and widening participation work:

·       Communication, Teamwork, Friendliness, Rapport

·       You will get to have fun, and you get to do a lot of different things that you wouldn't be able to do as a psychology student.

·       Gives you work experience.

·       Meet new people. Make new friends.

·       Money.

·       Getting involved in research and data input.

·       Work with a wide range of populations working-age adults, children, and young people, adolescents, people with learning difficulties, and asylum seekers.

·       Interact with people from different cultures.

·       Lead ambassador: leadership, organization, and time management.

·       Get to work in education.

·       Outreach tutor: presenting, teaching, communication.

·       Makes you more aware of inequalities and barriers to education.

My final note that I would just say is being a student ambassador, working with amazing other ambassadors, working with wonderful outreach members of staff, has been an amazing privilege over the past few years. I've loved it. I've just loved interacting with everyone, and I'm so passionate about this work because I get to do stuff I never would have done before.

I've grown so much as a person over the past few years, and I love it.

I really want every single student to do it because it really does make you grow, it makes you have so many transferable skills, and it helps you so much for the future. Of course, it's just my experience, and other people might have better or worse experiences than me depending on your university and who you are as a person.

However, try it, have fun, and just think about it. You might change so many lives, and you might have more of an impact on these young people than you ever thought possible.

I really hope you enjoyed today’s clinical psychology podcast episode.

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